Questions about Delivery

How fast will I receive the my order?

What are your shipping rates for the USA?

What are your international shipping rates?

How will the art be packaged and delivered?

I want art mailed to different person/address?

My order is lost or damaged. What do I do?

Return to Our Help Main Page

How fast will I receive the my order?

This depends on whether the item(s) are in stock or not. Note the item numbers you want and check the current list on the In Stock Page (90% of sales are stocked). This page is normally updated weekly. You can choose Rush Delivery ($2.50 more) from your shopping cart shipping options.

Rush Items +$2.50	Only Stocked Items	< 1 week
Our Stocked Items	See Stock List Above	1-2 Weeks
Non-Stocked Items	Prints, Plaques, Lithos	2-3 Weeks
Special Art Items	Signed, Framed, Canvas	2-6 Weeks

A rare few items are very slow to get. Items may be mailed seperately. You will receive an autoreply email saying when mailed or if out of stock, approximately when to expect. You can cancel for full credit any out of stock standard item. Special art items (framed, canvas, signed) are subject to reduced credit if cancelled after 7 days. REMEMBER to add "staff@jesusartusa.com" to your email "friends" list so you receive our notifications! Feel free to call us at 800-230-9020 to discuss whatever your delivery needs are. We will do whatever we can to help meet your required timeframe.

---------------------------------------------------------------

Our Shipping Rates for the USA
All 3 Choices NOW from Cart - Standard, Rush & Ground/Special

Standard Art Shipping Rates

Cart Automatically Adds These Costs

Art Total Under $10	$2.50
Art Total Under $25	$3.50
Art Total Under $40	$5.50
Art Total Under $55	$7.50
Art Total $55 & Up	$9.50
**Non-Continential Rates are $1 Higher
"Rush" choice adds $2.50 to Above Costs

Special Art Shipping Rates
Shipping for Framed, Signed, Canvas or Statues
You MUST choose "Ground" shipping for these items

Cart Automatically Adds These Costs

Art Total Under $50	$9.00
Art Total Under $100	$15.00
Art Total Under $200	$25.00
Art Total Under $300	$35.00
Art Total $300 & Up	$45.00
**Non-Continential Rates are Higher

Additional Shipping Costs
NOTE: Rarely the shopping cart may charge incorrect shipping
because of weight. If so, we will notify you on the amount.

Pay Here ONLY if Instructed to Do So

Additional Shipping Payment

---------------------------------------------------------------

International Shipping Rates

Please see the International section here for this information.

---------------------------------------------------------------

How will the art be packaged/shipped?

All standard items are shipped in stiff, flat art mailers up to 11x14s. Larger items come in a roll tubes of various sizes. All of these will come by your regular postal carrier including rush mailings. Framed, canvas and statue items are shipped in various cartons as protects them best. Small ones may come thru the postal service but most are shipped by DHL, UPS or FedEx.

---------------------------------------------------------------

Mailing to a Different Address

No problem! The Paypal cart asks you if shipping to a different address and logs that info. Please put the person's name in the 2nd address field and make a note to us in the comments area of the cart or email us with the info the same day. Invoices included will not show the prices paid.

---------------------------------------------------------------

Lost or Damaged Deliveries

Thankfully we have had very, very few problems. When your order is mailed, you will receive an email telling you it is on the way. If your order is lost or damaged, we will gladly resend. Depending on cost, items may be tracked and/or insured. If this is the case, there is a form we submit to the shipper that you may have to verify. Damaged items MUST be returned either to us or the shipper (depending on the situation) for replacement or credit. Email us for instructions with any problems!