![]()
Return to Our Help Main Page
|
I need it mailed to Another Address |
|
The "last" shopping cart page (the page after filing in your credit card info) shows the billing address to ship to about mid way down. Just click the "change" link beside it and enter the different name & address you want the art sent to. If you have already completed your order, quickly email the info to us at sales@jesusartusa.com or call 800-230-9020 ext 6 if you don't have email. |
|
--------------------------------------------------------------- I lost my Shopping Cart! What to Do? |
|
Just return to the gallery and click "View Cart" from the very top right of our page. You cart will then show with all current items. |
|
--------------------------------------------------------------- Shopping Cart Problems? |
|
1) Are you on dial up internet? If so, just call us at 800-230-9020 ext 6 to place your order by phone as the cart can be difficult on slow connections. Note: Orders placed online ship 1 day faster than those taken by phone.
|
|
--------------------------------------------------------------- Lost or Damaged Deliveries |
|
Praises we have very, very few problems. If your order is lost or damaged, we will gladly resend. Depending on cost, items may be tracked and/or insured. If this is the case, there is a form we submit to the shipper that you may have to verify. You must keep the damaged carton until notified that we have cleared the claim with the shipper! Also damaged items usually must be returned either to us or the shipper (depending on the situation) for replacement or credit. Email us at staff@jesusartusa.com for instructions with any problems or call 800-230-9020 ext 6 if you don't have email. |
|
--------------------------------------------------------------- What is your return policy? |
|
Honestly we hadn't developed one because we have had so very, very few! If you are dissatisfied with the quality versus price, because the art is defective in some way or if there is any damage in shipment, just let us know! We are working for our Lord, not for unfair profit. You must notify us of your complaint within 2 weeks and the art must be returned in the condition you received it. If damaged, you must keep the damaged carton until notified for our shipping claim. Full or partial credit can be easily issued as agreed. Email us at staff@jesusartusa.com or call 800-230-9020 ext 6.
|
|
|
![]()